[1 April 2026]
The Independent Communications Authority of South Africa (ICASA) has published the 2026 World Telecommunication/ICT Indicators questionnaire from the ITU. This data collection focuses on statistics from the period spanning January 2025 through December 2025. A supplementary document clarifying all relevant terminology and definitions is also available.
Official Notice to Stakeholders
All licensed entities and resellers must email their finished forms to ictindicators@icasa.org.za by the end of the day on 24 April 2026. Submissions should be directed to the Lead Statistician, Mr. Vincent Nesengani.
For assistance or technical questions, please contact the following individuals:
Mr. Vincent Nesengani 012 568 3687 VNesengani@icasa.org.za
Mr. Kenny Mphahlele 012 568 3972 KMphahlele@icasa.org.za
[30 April 2025]
ICASA has published the 2025 International Telecommunication Union (ITU) World Telecommunication/ICT Indicators (WTI) Questionnaire for telecommunications statistics, which combines previous short and long forms into separate tabs.
Licensees and resellers must submit their data for the period of January to December 2024 by Friday, 16 May 2025, to Mr. Vincent Nesengani at ictindicators@icasa.org.za.
Contact Mr. Nesengani at 012 568 3687 or VNesengani@icasa.org.za, or Mr. Kenny Mphahlele at 012 568 3972 or KMphahlele@icasa.org.za for inquiries.
ITU World Telecommunication/ICT Indicators Long Questionnaire 2025
[26 September 2024]
ICASA has issued the 2024 ITU World Telecommunication/ICT Indicators Long Questionnaire, which consists of 14 sections (tabs) covering the period from January 2023 to December 2023.
Licensees and resellers must submit their responses by 11 October 2024 to Mr. Vincent Nesengani, Lead Statistician, at ictindicators@icasa.org.za.
For any inquiries, please contact Mr. Vincent Nesengani at 012 568 3687 / VNesengani@icasa.org.za or Mr. Kenny Mphahlele at 012 568 3972 / KMphahlele@icasa.org.za.
ITU World Telecommunication/ICT Indicators Long Questionnaire 2024
[4 April 2024]
The International Telecommunication Union (ITU) short questionnaire on World Telecommunication/ICT Indicators for 2023 has been distributed by communications regulator ICASA.
ITU World Telecommunication ICT Indicators Short Questionnaire 2023
Letter to stakeholders: ITU World Telecommunication ICT Indicators Short Questionnaire 2023
The deadline for completed questionnaires is 19 April 2024 an must be submitted using email ictindicators@icasa.org.za
Enquiries can be directed to the below
[20 September 2023]
Telecommunication companies in South Africa are required to complete a detailed questionnaire by ICASA. This ITU World Telecommunication/ICT Indicators Long Questionnaire 2023 covers the period from January 2022 to December 2022 and is divided into 14 sections.
The deadline for submission is October 6th, 2023. Send submission to Mr. Vincent Nesengani, Lead Statistician ictindicators@icasa.org.za
For further inquiries, please contact Mr. Vincent Nesengani at (012) 568 3687 or VNesengani@icasa.org.za. Alternatively, you can reach Mr. Kenny Mphahlele at (012) 568 3972 or KMphahlele@icasa.org.za.
ITU World Telecommunication/ICT Indicators long questionnaire 2023 on telecommunications statistics
[17 March 2023]
The International Telecommunication Union (ITU) has released the 2022 World Telecommunication/ICT Indicators Short Questionnaire. This questionnaire covers data from January to December 2022 and includes 15 key indicators.
Submission Deadline: March 31, 2023
How to Submit: Please submit your completed questionnaire by email to: ictindicators@icasa.org.za
For Inquiries:
- Mr. Vincent Nesengani, Lead Statistician: vnesengani@icasa.org.za / 012 568 3687
- Mr. Kenny Mphahlele: kmphahlele@icasa.org.za / 012 568 3972
[5 September 2022]
The International Telecommunication Union (ITU) World Telecommunication/ICT Indicators Long Questionnaire for 2022 is now available from ICASA.
This questionnaire covers data from January 2021 to December 2021 and consists of 14 sections.
Submission Deadline: Please submit your completed responses by September 23rd, 2022.
Contact Information:
- Mr. Vincent Nesengani, Lead Statistician
- Email: ictindicators@icasa.org.za
- Phone: (012) 568 3687
- Mr. Kenny Mphahlele
- Email: KMphahlele@icasa.org.za
- Phone: (012) 568 3972
For any inquiries, please reach out to the contacts provided.
ITU World Telecommunication/ICT Indicators long questionnaire 2022 on telecommunications statistics
[8 March 2022]
The International Telecommunication Union (ITU) has released the 2021 Short Questionnaire on World Telecommunication/ICT Indicators. This questionnaire covers data from January 2021 to December 2021 and consists of 14 key metrics.
March 25, 2022 is the deadline for licensees and resellers to submit their completed questionnaires. Please send your responses to: ictindicators@icasa.org.za
If you have any inquiries regarding the questionnaire, you can contact the following ICASA representatives:
Mr. Vincent Nesengani: Lead Statistician (vnesengani@icasa.org.za / 012 568 3687)
Mr. Kenny Mphahlele (kmphahlele@icasa.org.za / 012 568 3972)
[6 September 2021]
The International Telecommunication Union (ITU) World Telecommunication/ICT Indicators Long Questionnaire for 2021 is now available from ICASA.
This questionnaire covers data from January 2020 to December 2020 and consists of 14 sections.
Submission Deadline: Please submit your completed responses by September 24, 2021, to Mr. Vincent Nesengani, Lead Statistician, at ictindicators@icasa.org.za.
For any inquiries:
Mr. Vincent Nesengani: (012) 568 3687 / VNesengani@icasa.org.za
Mr. Kenny Mphahlele: (012) 568 3972 / KMphahlele@icasa.org.za
ITU World Telecommunication/ICT Indicators long questionnaire 2021 on telecommunications statistics
[4 March 2021]
The International Telecommunication Union (ITU) has released the 2020 Short Questionnaire for World Telecommunication/ICT Indicators. This questionnaire covers data from January 2020 to December 2020 and consists of 14 key indicators.
We encourage all licensees and resellers to complete and submit the questionnaire by March 19, 2021. Submissions can be sent to ictindicators@icasa.org.za.
For any questions, please contact:
Mr. Vincent Nesengani, Lead Statistician
Email: vnesengani@icasa.org.za
Phone: 012 568 3687
[8 September 2020]
The International Telecommunication Union (ITU) World Telecommunication/ICT Indicators Long Questionnaire for 2019 is now available from ICASA.
The questionnaire covers:
- 14 sections
- 75 indicators
- Data for the period January 2019 to December 2019
Submission Deadline:
Please submit your completed responses by September 25, 2020 to ictindicators@icasa.org.za.
For any questions:
Contact Mr. Vincent Nesengani, Lead Statistician at ICASA.
- Email: vnesengani@icasa.org.za
- Phone: 012 568 3687
[03 March 2020]
The International Telecommunication Union (ITU) World Telecommunication/ICT Indicators Short Questionnaire for 2019 is now available. This questionnaire covers data from January to December 2019 and consists of 14 key indicators.
We urge all licensees and resellers to complete and submit the questionnaire by March 22nd, 2020. You can submit your responses electronically to ictindicators@icasa.org.za.
For any questions:
Please contact Mr. Vincent Nesengani, Lead Statistician, at vnesengani@icasa.org.za or by phone at 012 568 3687.
ITU World Telecommunication ICT Indicators Short Questionnaire 2019
LETTER TO STAKEHOLDERS ITU World Telecommunication ICT Indicators Short Questionnaire 2019
[27 September 2019]
The Independent Communications Authority of South Africa (ICASA) had previously released the International Telecommunications Union’s Long Questionnaire on telecommunications/ICT indicators for 2018. The Long Questionnaire, consisting of 14 sections and 69 indicators, covered the period from January 2018 to December 2018. The deadline for submitting responses is set for October 18, 2019. For any inquiries, you could have contacted Mr. Vincent Nesengani, Lead Statistician, at vnesengani@icasa.org.za or 012 568 3687.
[5 March 2019]
In March 2019, ICASA released the International Telecommunications Union’s Short Questionnaire on telecommunication statistics for 2018. This questionnaire covered the period from January 2018 to December 2018 and consisted of 14 indicators. Licensees have until March 22, 2019, to submit their responses to ictindicators@icasa.org.za.
[2 August 2018]
The Independent Communications Authority of South Africa (ICASA) published the International Telecommunication Union’s (ITU) Long Questionnaire for telecommunication statistics. This questionnaire focuses on data from January 2017 to December 2017. It includes 14 sections with 69 specific indicators.
License holders are required to submit their completed questionnaires by August 24, 2018 to ictindicators@icasa.org.za. For any questions, please contact Mr. Vincent Nesengani, Lead Statistician, at vnesengani@icasa.org.za or by phone at 011 566 3687.
[4 April 2018]
The Independent Communications Authority of South Africa (ICASA) published the International Telecommunication Union’s (ITU) Short Questionnaire for telecommunication statistics collected in 2017.
The questionnaire focuses on 14 key indicators and covers data from January 1, 2017, to December 31, 2017.
Please submit your completed responses by April 10, 2018, to ictindicators@icasa.org.za.
[21 August 2017]
The Independent Communications Authority of South Africa (ICASA) has extended the submission deadline to August 25, 2017. For any inquiries, please contact Mr. Vincent Nesengani, Lead Statistician, at vnesengani@icasa.org.za or by phone at 011 566 3687.
[10 July 2017]
The Independent Communications Authority of South Africa (ICASA) is seeking information on South Africa’s telecommunications industry for the year 2016. They have released a detailed questionnaire, developed by the International Telecommunications Union (ITU), covering 57 key indicators.
Telecommunication license holders are required to submit their responses by August 11th, 2017 to the following email addresses: kmphahlele@icasa.org.za and vnesengani@icasa.org.za.
[23 March 2017]
In an archived notice from March 23, 2017, ICASA released the International Telecommunication Union’s Short Questionnaire on telecommunication statistics for 2016. The questionnaire consisted of 14 indicators, and licensees were required to submit their responses by March 31, 2017.
2016 ITU Short Questionnaire ITU
Questionnaire Letter to Licensees
[15 July 2016]
The International Telecommunication Union’s (ITU) Long Questionnaire on telecommunications statistics for 2015 is now available from ICASA.
Submission Details:
- Please submit the requested information in Excel format to: ictindicators@icasa.org.za
- Deadline: August 29, 2016
For any inquiries:
- Contact Mr. Kenny Mphahlele
- Phone: (011) 566-3972
- Email: kmphahlele@icasa.org.za
ITU ICT Indicators Long Questionnaire 2016
Press release: ITU ICT Indicators Long Questionnaire 2016
[21 March 2016]
ICASA had released the International Telecommunications Union’s Short Questionnaire on telecommunications statistics for 2015. This Short Questionnaire consisted of 12 indicators.
Submit the completed questionnaire to kmphahlele@icasa.org.za by close of business on April 4, 2016.
2015 ITU Short Questionnaire ITU
Questionnaire Letter to Licensees
[20 July 2015]
The 2015 ITU Information and Communication Technologies (ICT) Indicators Long Questionnaire is now available.
All licensees are required to submit the requested information by August 21, 2015. Please complete the questionnaire in Excel format and email it to ictindicators@icasa.org.za.
For any questions:
Please contact Mr. Leweng Mphahlele at lmphahlele@icasa.org.za or by phone at (011) 566-3677.
[23 March 2015]
ICASA has released the first draft of the questionnaire for all licensees to complete. Your completed responses will be compiled by ICASA for submission to the ITU.
Have questions?
- Contact Mr. Christian Mhlanga, Senior Manager of Markets & Competition Analysis.
- Phone: (011) 566 3637
- Fax: (011) 566 3638
- Email: cmhlanga@icasa.org.za
- Alternatively, you can reach out to Lpholosi@icasa.org.za
Please submit your completed questionnaire by March 25th, 2015 to ictindicators@icasa.org.za.