end-user and subscriber service charter regulations
[30 March 2025] ICASA submitted an update to Parliament detailing its progress on the amendment of these Regulations. [17 September 2024] Public hearings regarding the
[30 March 2025] ICASA submitted an update to Parliament detailing its progress on the amendment of these Regulations. [17 September 2024] Public hearings regarding the
[14 July 2023] The Independent Communications Authority of South Africa (ICASA) has released a new set of regulations for the Consumer Advisory Panel (CAP). These
[5 November 2017] On December 31st, 2017, the DTPS and Research ICT Africa presented to the Telecommunications and Postal Services Portfolio Committee on the cost
[13 July 2015] Memorandum of Agreement entered into between the National Consumer Commission and the Independent Communications Authority of South Africa (July 2015) The Independent
While the CPA applies to all your clients, some provisions apply more strictly to contracts with individuals than businesses. This can be a challenge if
The following information is based on ICASA’s Annual Report for the fiscal year ending March 31, 2011. Consumer affairs and complaints ICASA tackles consumer complaints